Privacy policy

Privacy Policy

E Plug AS is committed to protecting your personal data. Your information will not be sold or shared with third parties.

On this page, you will learn how we collect, store, and use information from our websites, as well as your rights. These terms apply to E Plug AS and its websites (www.eplug.no). E Plug AS is the data controller for personal data collected and is subject to the applicable data protection regulations, including GDPR.

Anonymous User Data

You can freely use E Plug AS's websites anonymously, for example, to read blog articles and other publicly available information. All visits to our websites are recorded by us, but this information cannot, in principle, be linked to you as a person.

1.1. Cookies

E Plug AS uses cookies that are stored on your computer/tablet/mobile when you visit www.eplug.no. By using this website, you consent to the use of cookies.

Cookies allow us to automatically collect anonymous (non-personal) data, such as the source of the visit, visited pages, duration, navigation, search terms, and which links the visitor clicks on.

The purpose of collecting this information is to enable the ordering of services and resources on the websites, to customize our communication to create user-friendly experiences, and to gain a better understanding of the market.

Relevant cookies used on our website may include: WordPress, Yoast, Google/Google Analytics, HotJar, and HubSpot.

1.2. Opt-out of Cookies in the Browser

You can opt-out of the use of cookies. In your browser, you can change the settings so that the browser does not allow the use of cookies. You can also delete cookies that are already stored on your device. You can find information about this under "Help" in your browser.

Please note that parts of the content and services on our websites may not work (or not work optimally) if the use of cookies is not accepted. Examples include forms and downloading content. However, you can still freely use E Plug AS's websites anonymously, as described above.

Personal User Data

If you want to use resources we offer (such as e-books, product information, subscriptions, and similar) or make any other form of registration and/or submission of information on the websites, we use forms or other solutions such as chat to collect this information.

It is voluntary to provide this information. Your personal data will not be sold or shared with third parties.

2.1. Your Consent to Store Personal Data

In the form or other relevant solutions, we ask for your consent to accept the terms as described on this page.

Consent means that the information you provide is stored by E Plug AS. If you have provided personal information such as an email address, name, and similar through such registration on our website, the information mentioned above may, in some cases, be linked to you as a person.

E Plug AS uses this information to deliver the relevant service or resource to you, customize further communication, and tailor the website's content according to your preferences.

The exact information stored and how it is used depends on what kind of information you have registered and whether you (via your employer) are a customer of E Plug AS.

If you have an active customer relationship with E Plug AS, we may send you marketing communications by email or other methods in accordance with applicable marketing laws unless you have requested otherwise.

If you would like to know what information is stored about you, you can easily contact us using the form below.

2.2. How We Store and Use Personal Data

Personal information you provide is stored and used only in accordance with the purposes mentioned above and in a secure manner. Examples:

• We may record which parts of the website you visit and active actions such as filling out forms, downloading content, contacting us via chat, and so on.
• We may record whether you receive, open, and read emails from us.

We use such information to measure whether our communication (blog articles, content offers, emails, etc.) is appropriately tailored to our users' needs. The purpose is to deliver ongoing services, as well as to evaluate and improve our services.

In some cases, the information in the above examples may be used for direct communication, such as marketing via email, phone, or other platforms/channels. Examples:

• If you have downloaded content (such as an e-book, guide, or similar) that indicates you may be interested in other relevant content, you may receive an email with tips, such as blog articles or other content offers.
• If you have shown interest over time in content and services that provide a clear signal that you may be interested in E Plug AS's services, you may receive an email or phone call to discuss your interest in a possible collaboration.

GDPR Compliance

E Plug AS ensures that all data processing activities are in line with GDPR requirements. This includes providing transparency about data collection, securing data appropriately, and ensuring that individuals can exercise their rights under GDPR, such as:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: If you find that the personal data we hold about you is inaccurate, you have the right to request corrections.
• Right to Erasure: You have the right to request that we delete your personal data, provided there are no legal obligations to retain it.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your specific situation.

If you have any concerns or wish to exercise any of these rights, please contact us through the contact form on this web site using 'Privacy' as the topic of your request.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly.